go4hosting cPanel Image Scaler problem

image scaling is a desired function as per Google online page speed help files

Keywords: go4hosting, cPanel, image scaler, google, page speed

Thursday, 1 March 2012, 03:25 AM IST

Support Ticket: 429808
Please look at three screenshots attached here.
Before image was scaled it was accessible through my web page.
After it was scaled it became inaccessible. See attached 2012-03-01-img1
I noticed that concerned image was renamed with a prefix "old-". See attached 2012-03-01-img2
I could not locate scaled image. The list is not alphabetically displayed. See attached 2012-03-01-img3
Question is:
Why scaled image is not accessible? Doesn't that defeat the very purpose of image scaling? Is the software working properly?
Why image files are not alphabetically displayed on the screen? Is it not something very basic one should expect of any software? 

go4hosting-cpanel-image-scaler-problem-2012-03-01-img1.png
go4hosting-cpanel-image-scaler-problem-2012-03-01-img2.png
go4hosting-cpanel-image-scaler-problem-2012-03-01-img3.png