1 March 2012, 08:32 PM, IST
Submit Support Cases here:
http://windows.microsoft.com/en-IN/windows/products/security-essentials/support
Support Case Number: 1172486162 Email Support
Under Settings tab daily Full Scan has been scheduled. Scan details under Home tab shows "Last Scan: Today at 05:24 (Full Scan)". Virus & Spyware definitions were updated before today's scan and showed up to date status. Despite all this, orange bar at top states: Computer status - Potentially unprotected" and orange button down states "Scan now". Aren't these facts contradictory to each other? Screenshot can be seen at http://yashodharman.in/2012-01-25-images/microsoft-security-essentials-potentially-unprotected-despite-full-scan-today-2012-03-01.png
Microsoft Tech Support Response
Microsoft Tech Support 1st Response 2012-03-02 Case-1172486162.pdf
Action taken based on Tech Support Recommendations
Microsoft Tech Support Response for further action
2012-01-25-pdf/ms-sec-ess-2012-03-04-support-case-1172486162-ms-response-2.pdf
Further action taken based on Tech Support Recommendations